Terms of Service

1. Services

Nox Skoll provides Shopify ecommerce growth and operations consulting services, including but not limited to:

• Operations management and automation (Operations Takeover)
• Revenue growth and paid/organic marketing (Growth Engine)
• Integrated operations and growth consulting (Connected System)
• Custom Shopify development and store builds
• Stokr — inventory management software (separate terms apply at point of use)

The specific scope, deliverables, fees, and timelines for any engagement are set out in a separate written agreement or Statement of Work ("SOW") between Nox Skoll and the client. These Terms apply in addition to any SOW and govern where the two conflict, unless the SOW expressly states otherwise.

2. Free Store Diagnosis Call

• The free store diagnosis call is a no-obligation consultation. Booking a call does not create a client relationship or any contractual obligation on either party.
• We review your store prior to the call as a courtesy. This review does not constitute professional advice and carries no warranty.
• No-shows without 24 hours' notice will not be rebooked. We reserve the right to decline future booking requests from repeat no-shows.

3. Fees and Payment

• Service fees are quoted in British Pounds Sterling (GBP) unless otherwise agreed in writing. USD equivalents are available on request.
• Retainer fees are billed monthly in advance. Project fees follow the payment schedule set out in the relevant SOW.
• Late payments accrue interest at 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower) from the due date.
• All fees are exclusive of applicable taxes. The client is responsible for any sales, VAT, or withholding taxes imposed by their jurisdiction.

4. Intellectual Property

• All content on noxskoll.com — including text, graphics, code, and design — is the property of Nox Skoll LLC and protected by applicable copyright law.
• Upon full payment, Nox Skoll assigns to the client all rights in custom deliverables created specifically for that client under an SOW. Pre-existing tools, frameworks, and methodologies remain the sole property of Nox Skoll.
• You may not reproduce, distribute, or create derivative works from site content without prior written consent.

5. Client Obligations

• Clients must provide Nox Skoll with timely access to systems, data, and personnel required to perform the agreed services.
• Clients warrant that they have the legal right to grant access to any third- party platforms (Shopify, Cin7, etc.) shared with Nox Skoll.
• Delays caused by the client's failure to provide required access or approvals do not entitle the client to fee credits or deadline extensions.

6. Confidentiality

Both parties agree to keep confidential any non-public information shared during the engagement. This obligation survives termination of the engagement for a period of 3 years. Neither party will disclose the other's confidential information to third parties without prior written consent, except as required by law.

7. Results Disclaimer

Testimonials and case studies are accurate representations of client experiences as understood at the time of publication. They are not compensated endorsements unless explicitly stated.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

• Nox Skoll's total liability to a client for any claim arising out of or relating to services rendered shall not exceed the total fees paid by that client in the 3 months immediately preceding the claim.
• Nox Skoll is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill.
• We are not liable for outcomes resulting from third-party platform changes (Shopify algorithm updates, Google algorithm changes, platform outages, etc.) that occur after our recommendations are implemented.

9. Termination

• Either party may terminate a retainer engagement with 30 days' written notice, subject to payment of all fees accrued to the termination date.
• Nox Skoll may terminate immediately if the client breaches these Terms or any SOW and fails to remedy the breach within 7 days of written notice.
• Upon termination, each party will promptly return or destroy the other party's confidential information on request.

10. Governing Law & Disputes

These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-law provisions. Any dispute arising from these Terms or our services will first be attempted to be resolved through good-faith negotiation. If unresolved after 30 days, disputes will be submitted to binding arbitration in Sheridan, Wyoming, under the rules of the American Arbitration Association. Notwithstanding the foregoing, either party may seek injunctive relief in any court of competent jurisdiction.

11. Site Use

• You may not use this site for any unlawful purpose or in a way that could damage, disable, or impair the site or interfere with any other party's use.
• Automated scraping of site content without prior written permission is prohibited.
• We reserve the right to modify, suspend, or discontinue any part of the site at any time without notice.

12. Changes to These Terms

We may update these Terms from time to time. Material changes will be indicated by updating the "Last updated" date. Continued use of the site or our services after the effective date of changes constitutes acceptance of the revised Terms. For active client engagements, material changes to Terms require 14 days' written notice.

13. Contact